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Privacy policy en Cookies

The privacy policy below applies to all site visits, transactions and agreements with HCA Computers, Vissersdijk Beneden 17 3319 GW Dordrecht, registered with the Chamber of Commerce under number 23076695.

Version: 10-02-2019, v.1.03

We respect the privacy of the visitors to our website and ensure that the personal information you provide is treated confidentially. How exactly we do this, and what personal information we collect from you for which purposes, you can read below.



The use of personal data

When using our website we obtain certain information from you. That may be personal data. We only keep and use the personal data provided by you directly, in the context of the service you request (for example via the contact form or for creating an account), or of which it is clear that they are provided to us to to process. We will not use your personal data for other purposes, unless you have given permission in advance for this or we may or must do so on the basis of the law or the agreement.

Purposes of use

In order to provide you with the best possible service, it is necessary for HCA Computers to store your personal data in certain cases. HCA Computers uses your personal data for:

- Providing access to our website; For this we keep your login name and password. We keep this information because you have given permission for this. We will retain this data until you request us to disable your account through your account or by means of a direct Email.

- Using the functionalities on our website; For this we keep your login name and password. We keep this information because you have given permission for this. We will retain this data until you request us to disable your account through your account or by means of a direct Email.

- The execution of agreements, transactions and services; For this we store your login name, password, name, address, telephone number and e-mail address. We keep this information because you have given permission for this. We will retain this data until you request us to disable your account through your account or by means of a direct Email.

- Relationship management, including contacting you if you request it; For this we store your name, address, telephone number and e-mail address in our web application. We keep this information because you have given permission for this. We will retain this data until you request us to disable your account through your account or by means of a direct Email. This information is also stored in our administration system. We keep this information because you have given permission for this. We will retain this data until you request us to disable your account by means of a direct Email.

- Obtaining insight into the use of our website; For this we save your IP address. We keep this information because you have given permission for this. This data is stored for a year and is then automatically deleted. Determining strategy and policy; Making the Internet offer more interesting by showing advertising that matches your interests. If necessary, discovering unlawful conduct with regard to HCA Computers, its relations and its employees;


Description of personal data

For the above purposes we will process the following personal data from you:

- Name and address details;

- company details;

- position;

- VAT number;

- sex;

- e-mail address;

- (mobile number; date of birth;

- IP address; technical browser information;

- cookie ID; click and surf behavior;


Retention periods

We do not store your personal data longer than is necessary to achieve the objectives stated in this privacy and cookie statement.


Confidentiality & provision to third parties

We deal confidentially with your personal data. We do not provide the personal data we collect via our website to third parties for direct marketing purposes of these parties. Furthermore, we will not provide the information provided by you to other parties, unless you have given prior permission for this, this is necessary in the context of the execution of the agreement or we may or must do so on the basis of the law or the agreement. to do.


Data security

HCA Computers uses careful security procedures for the protection of the processed data, among other things to prevent unauthorized unauthorized access to these data. This way we ensure that only the necessary persons have access to your data and that access to your personal data is protected. We use at least a TLS connection for this.



Cookies

On this website traffic cookies are used to identify which pages are used. This helps us analyze data about web traffic and improve our website to adapt it to the needs of the customer. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies are small information files that can automatically be stored on or read from your device when you visit a website (including a PC, tablet or smartphone). This is done via the web browser on the device. The information that a cookie obtains about your use of the website can be transferred to secure servers of HCA Computers or those of a third party.

Cookies are used on our website to:

- functionalities of the website and to protect the website (technical or functional cookies);
- analyze the use of the website and on that basis improve the website (analytical cookies);
- making the internet offer more interesting for you by showing advertising that matches your interests (advertisement cookies);
- to make it possible to share our website via social media (social media cookies).

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, if you adapt a web page to your personal preferences or if you are navigating in a website, cookies will remember the chosen settings and preferences for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, so that you can easily use the website's possibilities as you have previously set them up. We use the following technical cookies:

 

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.


Analytical cookies

In addition, these website cookies are used for tracking statistics, so that we can gain insight into the use of our website and the effectiveness of our campaigns. We use the following analytical cookies: Google Analytics Cookies.


Switching cookies on and off

You can choose whether or not to accept cookies. With most browsers, cookies are automatically accepted, but usually you can change the settings of your browser so that cookies are not accepted if you want (see your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to make full use of interactive features of this website or other websites you visit.

Delete cookies

Most cookies have a best-before date. This means that they automatically expire after a certain period of time and no longer register data from your site visit. You can also choose to manually delete the cookies before the expiration date has expired. For more information about this, you can consult the manual of your browser.


Links to other third party websites

Our internet pages contain links to other websites. This privacy and cookie statement does not apply to websites of third parties that are connected to our website by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We therefore recommend that you read the privacy policy of these websites before using these websites. 


Your legal rights

If you have any questions or want to know what personal data we have about you, you can always contact us. This can be done by contacting us via het e-mailform, send us an e-mail via info@hcagroep.nl, or by contacting us by telephone via 078-614.88.20 Monday to Friday between 9.00 and 17.00.

You have the following rights:
• receive an explanation of what personal data we have and what we do with it;
• insight into the exact personal data we have;
• to have errors corrected;
• the removal of outdated personal data;
• withdrawing permission;
• object to a specific use;
• transferability of data.

Please note that you always clearly state who you are, so that we can be sure that we do not modify or delete data from the wrong person.


Changes to this privacy and cookie statement

We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. It is therefore recommended to consult this policy regularly, so that you are aware of any changes. 


Contact details 

HCA Computers
Vissersdijk Beneden 17
3319 GW Dordrecht

Chamber of Commerce number 23076695   


Authority Personal Data

Of course we are happy to help you further if you have complaints about the processing of your personal data. Under the privacy legislation, you have the right to submit a complaint to the Dutch Data Protection Authority against our processing of your personal data. You can contact the Dutch Data Protection Authority for this.